Main Reasons to Outsource Technology in America?
There has been plenty of content written lately about outsourcing technology to both foreign and American companies, and the results for the companies doing the outsourcing have been mixed. One reason outsourcing works for some companies and not others is because you may receive different benefits when outsourcing with an American company than you would when outsourcing with a foreign country. When you understand why companies choose to outsource with American firms, then it becomes easier to make these types of decisions for your organization. Here, we will show you some of the main reasons to outsource technology in America rather than going overseas.
Familiarity With American Nuances
The employees at foreign companies are well-trained and intelligent professionals. But there is a human element to outsourcing technology that foreign companies tend to miss. While we all use the same Internet, it is used in different ways for different countries.
When your company has an application that is based on American Internet nuances and technical specifications that are specific to the United States, it can be difficult to get good support from a foreign company. An American company understands those nuances, and can make them work to your advantage in all of your applications.
Onsite Service
Among the reasons to outsource technology in America is that onsite service is more readily available. Though not always necessary, having onsite service as an option is great. For those who do require onsite service, having to route service calls through a foreign company can be frustrating and take a very long time.
There are too many points of failure for an onsite service offering that is administered through a foreign company, while American companies are able to maintain closer contact with their support affiliates. Issues such as international time zones and the sensitivity of critical international communication can make onsite support with a foreign company frustrating.
Knowledge Of American Businesses
American outsourcing companies not only understand the nuances of technology in the United States, they also understand the challenges that businesses face every day. When you are working with a technology outsourcing company, you rely on that company to keep your business competitive with the latest technology. A foreign outsourcing company is not going to understand the American business landscape like an American support organization, and that puts your company at a disadvantage.
It is very common for American companies to outsource their technology needs, but the choice is not quite as simple as it used to be. Many American outsourcing companies offer competitive prices and levels of service. They also offer several other advantages that even the best foreign outsourcing companies cannot offer — making this one of the main reasons to outsource technology within America.
